When you buy a new mattress it is important to take care of it properly to get the maximum benefit from your purchase.
The mattresses have been manufactured with generous layers of fillings for your comfort so initially some slight hollowing may appear on the sleeping side of the mattress. This is nothing to worry about and is perfectly normal as the mattress fillings compact over time under your body weight. Gradually all the fillings will compress to an even level all over the sleeping side of the mattress and it is important to carry out simple procedures to aid this process.
Handling the Mattress
Pocket sprung mattresses are heavy! It is advised that one should seek assistance to rotate the mattress to avoid injury.
Jumping or standing on your bed can cause damage and do not allow children to use the bed as a trampoline as this is dangerous and will almost certainly damage the spring system. Rolling or bending the mattress will cause the perimeter rod-edge to lose its stability. Please do not bend or fold the mattress as this will damage the spring unit and can invalidate your warranty.
Protecting the Mattress
We recommend using a breathable mattress protector on your mattresses as they need to breathe to eliminate possible condensation.
Do not use plastic sheets or PVC bags as this stops the mattress from breathing. It is a good idea to air the mattress regularly to prolong the lifespan and to keep it fresh and odour free.
Turning & Rotating Your Mattress
Sprung mattresses have substantial upholstery fillings which need turning regularly to ensure even settlement across the whole of the sleeping surface. Rotate once a week from head to foot for the first 3 months of its life and if your mattress is dual sided turn it (flip it over) once a month.
Pillow-top mattresses and non-turn mattress need only be rotated.
Seasonal mattresses which contain memory foam are usually designed to be turned over once every 6 months, one side for summer months and the other side for winter months.
Cleaning the Mattress
It is good practice to regularly use a soft brush to brush down any dust and fluff from the mattress and never use a vacuum cleaner.
Stains and spillages should be absorbed using a dry cloth or household paper towel products. Sponging with a damp cloth and mild solution of soap and water may also help lift some stains.
Using the Correct Base
Pocket springs are designed to contour individually to the contours of the body to give even support, and in the same way they also follow the contours of the bed base so it is important to have a suitably sound base for pocket sprung mattresses.
If the bed base has slats with a gap greater than 7.5cm then a base board must be used. Old bases may look or appear to be sound but in most cases they are not and reduce the life of the mattress.